Contact Our Team

Have a question? We'd love to hear from you. Use the contact form below or reach us directly — we respond to all inquiries within 1–2 business days.

  • Email: team@getcasualchic.com
  • Hours: Monday–Friday, 9am–5pm ET
  • Mailing address:
    Casual Chic Shop
    C/O Casual Chic Commerce LLC
    1300 South Blvd Suite 30066
    Charlotte, NC 28203

Please do not send returns to this address. To start a return, email us at team@getcasualchic.com with your order number and we'll send you a prepaid return label. See our Return Policy for full details.

For shipping questions, tracking, and delivery information, visit our Shipping Policy or our FAQ page.