Contact Our Team

Have a question?  We would love to here from you!  For fastest service, use the contact form below to submit your question.

E-mail correspondence may be sent to team@getcasualchic.com and physical snail mail correspondence (NO PACKAGES or RETURNS) may be sent to:

Casual Chic Shop
C/O Casual Chic Commerce LLC
1300 South Blvd Suite 30066
Charlotte, NC 28203

We strive to promptly reply to all correspondence as soon as it is received, however, please allow 24-48 hours during high volume periods. 

Have a shipping question?  Visit our Shipping Policy here.

Have a question about returns, exchanges, or refunds? Visit our Refund Policy for quick answers.

For order status, tracking updates, or to initiate a return or exchange, please login to your account.